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Bautista Castets

@bautistacastets

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Customer support and virtual assistance at Coderhouse, where I supported 300+ students and resolved technical issues.

Argentina

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What I'm looking for

I’m looking to join a remote team in customer support, customer success, or virtual assistance.

At Coderhouse, I supported more than 300 students in an online web development course, answered questions, and resolved technical issues so students could keep moving forward. I also moderated live classes and reviewed student work.

Since 2023, I’ve managed my own UX/UI design projects, organizing stages, priorities, and deadlines. I designed Training Peek, an online training platform, and Flowly, a task management interface, using Figma.

Experience

Work history, roles, and key accomplishments

Diseñador UX/UI Freelance

Proyectos propios

Jan 2023 - Sep 2025 (2 years 8 months)

Managed end-to-end projects, organizing stages, priorities, and delivery deadlines. Designed interfaces and prototypes in Figma for platforms like Training Peek and Flowly, focusing on usability and accessibility.

UX UI Design Figma Prototyping Information Architecture Usability Accessibility Project Management

Tutor de Desarrollo Web

Coderhouse

Jun 2021 - Sep 2023 (2 years 3 months)

Provided technical support and guidance to over 300 students in an online web development course. Moderated up to 6 live classes per week, assisted teachers, and resolved student queries in under 30 minutes.

Technical Support Student Mentoring Virtual Class Moderation Communication Skills Problem Solving Quality Review