Basil Animam
@basilanimam
Detail-oriented professional with expertise in data entry and customer service.
What I'm looking for
I am a detail-oriented and organized professional with over three years of experience in data entry and customer service. My expertise lies in managing data accurately and providing friendly, efficient support through live chat and other communication channels. I pride myself on being a strong multitasker who meets deadlines while maintaining confidentiality and ensuring customer satisfaction.
In my current role as a Data Entry Clerk at NXT-NEXTJOBQUEST, I enter and update data into company databases, ensuring accuracy and consistency. I manage large datasets and prepare reports for internal teams, validating data entries and correcting discrepancies. My previous experience as a Verification Officer at GWX involved processing over 10,000 entries for the Nigeria Immigration Service, where I focused on improving database accuracy by removing invalid data.
Additionally, I have worked as a Live Chat Agent, where I respond to customer inquiries and resolve issues efficiently. My strong written and verbal communication skills, along with my ability to prioritize tasks, have allowed me to provide exceptional support to clients. I am committed to continuous improvement and look forward to leveraging my skills in a new opportunity.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
NXT-NEXTJOBQUEST
Jan 2024 - Present (1 year 7 months)
Entered and updated data into company databases, ensuring accuracy and consistency. Managed large datasets and prepared reports for internal teams.
Verification Officer
GWX – Great Washington Express
Jan 2023 - Present (2 years 7 months)
Verified and corrected client addresses for Nigeria Immigration Service, processing over 10,000 entries. Removed invalid data to improve database accuracy.
Live Chat Agent / Customer Support
Various Clients
Jan 2021 - Present (4 years 7 months)
Responded to customer inquiries via live chat, providing timely and helpful support. Resolved issues and escalated when necessary, ensuring positive customer experiences.
Education
Degrees, certifications, and relevant coursework
Udemy
Certificate, Data Clerk Course
Completed a comprehensive Data Clerk Course, gaining proficiency in data entry, database management, and data validation techniques. Developed skills in maintaining data accuracy and consistency across various platforms.
Hopebay College
High School Diploma, General Studies
Graduated with a High School Diploma, completing a well-rounded curriculum. Developed foundational academic skills and prepared for further education and professional endeavors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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