Eunice Ochuko
@euniceochuko
I am a detail-oriented data entry and client support professional with 3+ years' experience.
NigeriaWhat I'm looking for
I am a proactive data entry and client support professional with 3+ years' experience maintaining accurate digital records, handling sensitive information, and delivering seamless customer experiences. I have consistently improved data reliability and reporting—maintaining inventory records at 98% accuracy, boosting reporting accuracy by 30%, coordinating 10+ daily travel itineraries, and scheduling shifts for teams of 15+.
I hold a BSc in Computer Science and ND in Electrical/Electronics Engineering, and I completed Virtual Assistant trainings with ALX Africa and Ladies in Tech Africa. I seek to bring strong organization, CRM proficiency, and a customer-focused approach to a remote team that values precision and continuous improvement.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Obije Travels
Oct 2024 - Present (1 year 8 months)
Entered and maintained digital travel records with high accuracy and coordinated 10+ daily itineraries; conducted web research to verify institutional data and provided client support via email and phone to ensure prompt issue resolution.
Chat Support Agent
Hypee Virtuals
Nov 2023 - Sep 2024 (10 months)
Delivered accurate and timely chat support, logged customer interactions in CRM to ensure data accuracy, and streamlined issue-resolution processes to improve customer satisfaction.
Administrative Virtual Assistant
Koordinate Intercontinental Links
Feb 2021 - Sep 2023 (2 years 7 months)
Maintained inventory records with 98% accuracy, reducing wastage, and created operational reports that boosted reporting accuracy by 30%. Scheduled and coordinated shifts for a team of 15+, and handled client inquiries via digital platforms.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Computer Science
Completed a Bachelor of Science in Computer Science at the National Open University of Nigeria, Wuse, Abuja.
Isa Mustapha Agwai I Polytechnic
National Diploma, Electrical/Electronics Engineering and Technology
Obtained a National Diploma in Electrical/Electronics Engineering and Technology from Isa Mustapha Agwai I Polytechnic in Nasarawa.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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