Open to opportunities

Eunice Ochuko

@euniceochuko

Message

I am a detail-oriented data entry and client support professional with 3+ years' experience.

Nigeria

Message

What I'm looking for

I seek remote, client-focused roles where I can apply precise data-entry and virtual assistant skills, improve processes, and grow within a collaborative team that values accuracy and strong customer service.

I am a proactive data entry and client support professional with 3+ years' experience maintaining accurate digital records, handling sensitive information, and delivering seamless customer experiences. I have consistently improved data reliability and reporting—maintaining inventory records at 98% accuracy, boosting reporting accuracy by 30%, coordinating 10+ daily travel itineraries, and scheduling shifts for teams of 15+.

I hold a BSc in Computer Science and ND in Electrical/Electronics Engineering, and I completed Virtual Assistant trainings with ALX Africa and Ladies in Tech Africa. I seek to bring strong organization, CRM proficiency, and a customer-focused approach to a remote team that values precision and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Obije Travels

Oct 2024 - Present (10 months)

Entered and maintained digital travel records with high accuracy and coordinated 10+ daily itineraries; conducted web research to verify institutional data and provided client support via email and phone to ensure prompt issue resolution.

Data Entry Web Research CRM Email Support client support Travel Coordination Time Management

Chat Support Agent

Hypee Virtuals

Nov 2023 - Sep 2024 (10 months)

Delivered accurate and timely chat support, logged customer interactions in CRM to ensure data accuracy, and streamlined issue-resolution processes to improve customer satisfaction.

Chat Support CRM Customer Service Ticketing Logging Written Communication Time Management

Administrative Virtual Assistant

Koordinate Intercontinental Links

Feb 2021 - Sep 2023 (2 years 7 months)

Maintained inventory records with 98% accuracy, reducing wastage, and created operational reports that boosted reporting accuracy by 30%. Scheduled and coordinated shifts for a team of 15+, and handled client inquiries via digital platforms.