Comfort Aniekeme
@comfortaniekeme
Highly detail-oriented virtual assistant with expertise in data management.
What I'm looking for
As a highly detail-oriented and efficient virtual assistant, I bring a wealth of experience in data entry and customer service. My background includes a proven track record of enhancing data accuracy and processing efficiency, achieving a notable 20% reduction in errors and a 30% decrease in processing time through innovative protocol development. I am adept at integrating complex data sources and improving reporting capabilities, ensuring that information is both accessible and actionable.
In my previous roles, I have demonstrated exceptional customer service skills, consistently maintaining a 90% satisfaction rating while effectively handling high-volume inquiries. My educational background in Secretarial Studies has provided me with a solid foundation in administrative support and organizational skills, allowing me to excel in fast-paced environments. I am committed to delivering high-quality results and continuously seeking ways to improve processes and enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Data Entry Personnel
Freelance
Jan 2010 - Jan 2010 (0 months)
As a Data Entry Personnel, I implemented rigorous data validation checks and cleaning procedures that improved the accuracy of student records, reducing errors by 20%. I developed a new data entry protocol that cut processing time by 30% and successfully integrated multiple data sources into a unified database for better reporting.
Front Desk Officer
Laser Engineering and Resources Consultant Limited
Feb 2009 - Jan 2010 (11 months)
As a Front Desk Officer, I maintained a customer satisfaction rating of 90% by effectively handling an average of 50 inquiries daily. I reduced response time to customer queries by 15%, enhancing the overall customer experience.
Education
Degrees, certifications, and relevant coursework
Federal College of Education (Technical) Omoku
National Certificate in Education, Secretarial Studies
2006 -
Unknown University
Bachelor of Education, Secretarial Studies
Holds a Bachelor of Education in Secretarial Studies, bringing a solid foundation in administrative support and organizational skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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