Open to opportunities

Bashar Abousaleh

@basharabousaleh

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Dynamic Digital Trust and Safety Analyst with translation expertise.

Germany

Message

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for professional growth.

I am a dedicated Digital Trust and Safety Analyst at Telus International, where I have made significant contributions to enhancing platform safety by swiftly identifying harmful content patterns. My role involves reviewing user-generated content to ensure compliance with established policies, and I take pride in my ability to train and mentor teams, ensuring consistent moderation standards and an improved user experience.

With a strong background in translation and interpretation, I have successfully bridged communication gaps for clients across various sectors. My attention to detail has earned me positive feedback from clients, and I have expanded my client base through the consistent delivery of high-quality translation services. I am passionate about fostering positive online communities and continuously seek personal development opportunities to stay informed about industry trends related to content moderation and online safety.

Experience

Work history, roles, and key accomplishments

Current

Digital Trust and Safety Analyst

Current

Telus International

Feb 2025 - Present (6 months)

Reviewed user-generated content to ensure compliance with established policies and took prompt action on information that violated guidelines. Enhanced user experience by diligently monitoring and removing inappropriate content from the platform, contributing to a positive online community.

Content Moderation Risk Analysis User Experience

Current

Freelance Translator and Interpreter

Current

DA Languages

Mar 2024 - Present (1 year 5 months)

Translated documents from English to Arabic and Arabic to English, receiving positive feedback for exceptional attention to detail. Expanded client base through consistent delivery of high-quality translation and interpretation services.

Translation English Arabic Translation Client Communication

Online Content Moderator

Competence Call Center

Oct 2017 - Dec 2017 (2 months)

Enhanced user experience by diligently monitoring and removing inappropriate content from the platform. Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.

Online Content Moderation User Experience

Translator and Interpreter

Assistance Coordination Unit

May 2013 - Oct 2014 (1 year 5 months)

Translated documents from/to Arabic-English and provided verbal summaries of non-English documents for immediate use. Enabled effective communication between doctors and patients by interpreting medical appointments accurately.

Translation

Education

Degrees, certifications, and relevant coursework

University of Aleppo

Bachelor of Arts, English Language And Literature

Studied English Language and Literature at the University of Aleppo. Gained a comprehensive understanding of linguistic structures, literary analysis, and cultural contexts.