At WAT Mobilite, I built and led the company's first 24/7 Network Operations team for EV charging infrastructure. I set network operations KPIs and SLAs, created availability dashboards benchmarked against a 96% uptime target, and designed incident, problem, configuration, and change workflows.
At Huawei Technologies, I delivered managed services for Türk Telekom and Türk Telekom–Vodafone joint ventures across networks spanning 2,100+ and 1,200+ sites. I led multi-technology teams, managed project financials and subcontractor acceptance, and designed operational processes for trouble tickets, escalation, and incident management.
Earlier, I managed NOC operations at Samsung Electronics and led technical support and managed services work at Nokia Siemens Networks and Motorola. My experience spans telecom networks and EV charging, including team building, service delivery, network implementation, and project management.

