Bunyamin Tasdemir

Lead enterprise managed-services operations and business-critical IT service delivery across Microsoft infrastructure, virtualization, networking, cybersecurity, and hybrid environments. Oversee SLA/KPI performance, service quality, escalations, and operational delivery for approximately 40 customer accounts.

Administered and supported Microsoft 365, Exchange Online, Entra ID, Intune, Microsoft Defender, and Conditional Access within a global IT organization. Provided third-level support across Microsoft Exchange, Active Directory, SharePoint, VMware, endpoint management, and email security.

Directed enterprise infrastructure, network, cybersecurity, cloud, and IT operations within a highly regulated technology environment, reporting directly to the CEO. Led a 7-person IT and security team and designed Fortinet/FortiGate firewall architecture, security policies, and VPN connectivity.

Led IT infrastructure, network, systems, and helpdesk operations across group companies, building a standardized enterprise environment from the ground up. Architected and implemented the enterprise-wide SD-WAN and security framework connecting 112 branches.

Reported directly to the CTO, leading enterprise systems, network, virtualization, storage, backup, Microsoft infrastructure, and IT operations supporting approximately 1,600 users. Designed and implemented Active-Active Disaster Recovery architecture, LAN segmentation, and Check Point firewall clusters.

Led managed-services operations across IaaS, DRaaS, and BaaS environments for enterprise customers, with responsibility for service delivery and operational performance. Managed a 6-person team responsible for L1-L3 support governance, service delivery, incident escalation, and operational performance.

Delivered enterprise infrastructure consulting, architecture, and technical training across Microsoft infrastructure, networking, cybersecurity, and IT governance. Delivered Active Directory migrations, infrastructure health assessments, and ISO 27001 consulting as a senior infrastructure consultant and architect.

Directed corporate headquarters and enterprise data-center relocation and infrastructure transformation projects while maintaining operational continuity through major technology transitions. Led a 13-person IT operations team covering helpdesk, network, and systems functions.

Managed Microsoft server environments, enterprise storage, disaster recovery, security solutions, penetration testing, and security reporting. Initiated the organization's first server-virtualization deployment.

Managed Windows Server, disaster recovery, VPN infrastructure, LAN/WAN connectivity, and operational IT support.

Bachelor of Science in Mathematics from Istanbul University.