Mehmet Akif Baytar
@mehmetakifbaytar
Customer-facing network engineer with 3 years in service provider and data center networking. Level2 escalation engineer at Nokia EMEA TAC for IP/MPLS
TurkeyWhat I'm looking for
At Nokia's EMEA TAC, I'm the Level 2 escalation point for service provider customers running Nokia IP/MPLS platforms. I take cases from diagnosis to closure within SLA, troubleshoot routing and service issues, and present root causes and corrective actions to customer engineering teams.
At Netsys Bilişim, I delivered customer data center network installations on Arista switches, including PortChannel, MLAG, VLANs, inter-VLAN routing, and spine-leaf designs. I'm Nokia NRS II and Cisco CCNA certified, and I'm looking for remote Solutions Engineer, Pre-sales Engineer, or Technical Account Manager roles where deep networking knowledge meets customer work.
Experience
Work history, roles, and key accomplishments
Level 2 escalation point for service provider customers across EMEA, owning cases from first diagnosis to closure within SLA. Troubleshoot routing instability, performance degradation, and service outages on Nokia platforms, and coordinate with product and R&D teams.
Network & Security Assistant Specialist
Netsys Bilişim
Aug 2023 - Jan 2024 (5 months)
Delivered data center network installations for customers on Arista switches, including PortChannel, MLAG, VLANs, inter-VLAN routing, and spine-leaf designs. Translated customer requirements into configuration changes and performed device OS upgrades.
Education
Degrees, certifications, and relevant coursework
Karadeniz Technical University
Bachelor of Science, Electrical and Electronic Engineering
Bachelor of Science in Electrical and Electronic Engineering from Karadeniz Technical University, completed in 2020.
Tech stack
Software and tools used professionally
Availability
Location
TurkeyAuthorized to work in
Salary expectations
Social media
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