At Metrix, I designed contractor onboarding and supporting documentation for a cybersecurity and IT company operating in Spain and Latin America. I also wrote internal HR policies and procedures and designed HR processes for a growing organization.
At Big George's Home Appliance Mart, I built the HR function from scratch, including its processes, policies, and documentation. I coordinated payroll and benefits with an external provider and owned onboarding, contract documentation, attendance tracking, and offboarding.
At Clarivate (ProQuest), I supported managers and employees across the Americas, EMEA, and APAC, coordinating HR lifecycle processes and escalating issues to Payroll, Legal, Benefits, and local HR. I led the migration of I-9 and background check compliance to a new system, including historical data upload, and built an Excel and Microsoft Forms tool to track promotions and compensation.

