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bao Bui

@baobui

Content Moderator at Gear Inc VN, recognized for top quarterly performance in accuracy and moderation output.

At Gear Inc VN, I moderated multi-format user-generated content across social media platforms according to Community Guidelines. I resolved policy violation issues and received a Top Performance of the Quarter award for accuracy and moderation output.

As a Sales & Advertising Intern at Danang Today Company, I served domestic and international customers in English, promoted products, and prepared daily sales reports.

I hold a Bachelor of Arts in Translation & Interpreting from Da Nang University of Foreign Language Studies and an EF SET C1 Advanced English proficiency certification. I also have experience with English-Vietnamese translation and Chinese at HSK Level 2.

Experience

Work history, roles, and key accomplishments

Content Moderator

Gear Inc VN

Mar 2022 - Jun 2026 (4 years 3 months)

Moderated multi-format user-generated content across social media platforms in accordance with strict Community Guidelines. Resolved policy violation issues flexibly and efficiently while maintaining high performance and psychological resilience when handling sensitive content.

Content Moderation Community Guidelines Policy Compliance Data Entry Resilience

Sales & Advertising Intern

Danang Today Company

Apr 2019 - Jun 2021 (2 years 2 months)

Communicated with and served domestic and international customers in English. Promoted and advertised products through promotional materials including banners, posters, and leaflets, and generated daily sales reports.

Customer Service Sales Advertising Promotional Materials Sales Reporting English Communication

Cashier & Customer Service Representative

Guyiga Restaurant

Jan 2017 - Dec 2018 (1 year 11 months)

Directly communicated with and processed transactions for local and foreign guests. Positively evaluated by the manager for proactivity, adaptability, and eager learning attitude.

Cash Handling Customer Service Communication Skills Adaptability