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balne laxman

@balnelaxman1

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Experienced Senior Operations Manager with a focus on retail management.

India

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What I'm looking for

I am looking for a role that offers growth opportunities and challenges in retail management.

I am a dedicated Senior Operations Manager with extensive experience in managing retail operations, particularly in the fuel industry. My journey began as a System Administrator and evolved through various roles, including Assistant Public Relation Officer and DBA. Currently, I manage a BPCL Retail Outlet in Nalgonda, where I oversee employee management, inventory control, and customer service, ensuring that we meet our sales quotas and maintain high standards of safety and security.

Throughout my career, I have demonstrated a strong ability to create and implement effective strategies that enhance operational efficiency and drive growth. My educational background in Commerce with a focus on Computer Applications has equipped me with the analytical skills necessary to manage finances and budgets effectively. I am passionate about fostering a collaborative work environment that encourages team growth and development while achieving organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Retail Outlet Senior Operations Manager

Current

BPCL RO

Jan 2017 - Present (8 years 5 months)

Managed daily operations of the retail outlet, overseeing employee performance, inventory control, and financial targets. Ensured adherence to safety and security protocols while coordinating with management to implement promotions and achieve sales quotas.

Employment Management Inventory Management Financial Management Budgeting Sales Quota Customer Service Operations Management

Database Administrator

RTA Department

Mar 2014 - Dec 2017 (3 years 9 months)

Performed database administration tasks, ensuring the integrity and availability of critical data systems. Provided technical support and maintained database infrastructure for departmental operations.

Database Administration Data Management Troubleshooting C C++Data Integrity

Assistant Public Relation Officer

BASAVATARAKA RAMA INDO AMERICAN CANCER HOSPITAL AND RESEARCH

Mar 2009 - Feb 2014 (4 years 11 months)

Assisted in public relations activities, managing communications and fostering positive relationships with stakeholders. Coordinated various events and disseminated information to the public and media.

Public Relations Communication Stakeholder Engagement Event Coordination Media Relations Presentation Skills

System Administrator

Civil Supply Department

Aug 2005 - Jan 2009 (3 years 5 months)

Administered systems for the issuance of IRIS Ration Cards, ensuring smooth and efficient operations. Provided technical support and managed system functionality for the card distribution process.

System Administration Technical Support Operating System Troubleshooting Data Management IRIS Ration Card System