Baleigh User

I'm currently supporting revenue cycle operations at Cleveland Clinic Foundation, managing insurance billing, denials, verification, cash application, account reconciliation, and payer inquiries.

Previously, I coordinated housing and Family Self Sufficiency services for a caseload of 200+ individuals across three counties, helping low-income residents access rental assistance, credit support, job-search help, and college resources.

My background also includes health information management, medical intake coordination, reception, call-center supervision, technical support, and social media internet marketing. I've supervised and trained teams, handled escalated customer needs, protected confidential records, and delivered clear support by phone, email, fax, and in person.