Open to opportunities

Shelia Ray

@sheliaray

Patient-services and front-office professional delivering accurate scheduling and insurance coordination in fast-paced clinics.

United States

Message

What I'm looking for

I’m looking for a patient-first clinic where I can own front office flow, scheduling, and insurance verification. I thrive in fast-paced teams and want a role that values accuracy, compassion, and efficient day-to-day operations.

I’m an experienced medical office professional with a strong track record across front office operations, patient scheduling, insurance coordination, and customer service. I bring a reliable, detail-oriented style and keep clinic workflow moving smoothly with a true patient-first focus.

Over the years, I supported surgical purchasing and supply coordination, ensuring timely ordering and inventory control for procedures. In patient services roles, I handled front desk check-in, patient registration, verified patient information and insurance, and managed appointment coordination.

I’ve built a reputation for clear patient communication, efficient phone handling, and administrative support that reduces friction for patients and staff. My core strength is accuracy, compassion, and efficiency—especially in busy healthcare environments where organization matters.

Experience

Work history, roles, and key accomplishments

Front Desk & Scheduling

CHRISTUS System Clinic

Jan 2009 - Jan 2019 (10 years)

Provided front desk and scheduling support, including appointment coordination and daily patient check-in. Managed patient communication through phones and administrative support to maintain smooth clinic operations.

Patient Scheduling Appointment Coordination Front Desk Operations Administrative Support Insurance Verification Patient Communication Epic EMR

Front Office / Patient Services

CHRISTUS Gastroenterology Clinic

Jan 2004 - Jan 2009 (5 years)

Handled front desk check-in, patient registration, and verification of patient information and insurance. Assisted with scheduling and supported efficient clinic workflow and patient services.

Patient Check In Patient Registration Insurance Verification Appointment Scheduling Customer Service

Surgery Buyer

CHRISTUS Good Shepherd

Jan 1995 - Jan 2003 (8 years)

Managed surgical purchasing and coordinated clinical supply needs to support operating room activities. Ensured timely ordering and maintained inventory control for procedures.

Surgical Purchasing Inventory Control Procurement Healthcare Logistics Clinical Supply Management