Semiyah Cowan

I am a detail-oriented Patient Service Representative and Medicare Advocate with over four years of customer service experience in healthcare and medical reception. I excel at scheduling diagnostic imaging, resolving complex claims, verifying insurance and authorizations, and maintaining HIPAA-compliant documentation while delivering patient-centered service.

I have worked both in-person and remotely, educating and enrolling Medicare members, coordinating with providers and imaging staff, and simplifying policy information for seniors. I am pursuing growth in healthcare administration and radiology, and bring strong EMR experience (Epic, NextGen), conflict-resolution skills, and a dedication to efficient, compassionate patient support.