Balazs Krommer

I am an accomplished and detail-oriented professional with over 4 years of experience in account management and customer service. My expertise lies in building and cultivating relationships, optimizing performance, and driving growth for organizations. I thrive in collaborative environments, working closely with cross-functional teams to deliver exceptional results.

In my recent role as an Account Manager at HelloPay, I successfully managed relationships with over 200 clients, contributing to a 30% expansion in the client base and a 25% increase in revenue within a two-year period. My commitment to customer satisfaction is reflected in my ability to maintain a 98% satisfaction rate during onboarding and achieve an 80% customer retention rate by proactively addressing churn risks.

My experience as an Account Coordinator at OTTO Work Force further honed my skills in employee onboarding and operational efficiency. I developed training sessions that streamlined processes, resulting in a significant reduction in support tickets and improved user activation. I am passionate about leveraging my skills to support a progressive organization in achieving its goals.