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bakare oritokeBO
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bakare oritoke

@bakareoritoke

Virtual Assistant supporting businesses with administrative work, customer service, and social media; I streamline inboxes and coordinate meetings.

Nigeria
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What I'm looking for

I’m looking for a Virtual Assistant role where I can help lighten a business’s workload through administrative support, customer service, eCommerce, and social media assistance.

As a Freelance Virtual Assistant, I manage inboxes, coordinate meetings, and streamline communication for businesses. I also schedule and design social media content and respond to customer inquiries.

At BelleMark Accessories, I oversaw inventory and order fulfillment, supported customers on WhatsApp and Instagram, and coordinated deliveries with logistics partners. I also created weekly reports and handled basic bookkeeping.

As a Customer Support Representative at Multichoice Nigeria, I handled customer inquiries and provided real-time resolutions for account and service issues. I’m interested in helping businesses stay organized and deliver responsive customer support.

Experience

Work history, roles, and key accomplishments

MN

Customer Support Representative

Multichoice Nigeria

Jan 2019 - Dec 2021 (2 years 11 months)

Handled large volumes of customer inquiries with professionalism and provided real-time resolutions on account and service issues. Maintained accurate records and ensured customer satisfaction.

Education

Degrees, certifications, and relevant coursework

GA

Google Digital Skills for Africa

Digital Marketing Certification, Digital Marketing

2023 - 2023

Completed the Digital Marketing Certification in 2023.

UD

Udemy/Skillshare

Virtual Assistant Mastery Course, Virtual Assistant

2023 - 2023

Completed the Virtual Assistant Mastery Course in 2023.

LP

Lagos State Polytechnic

Diploma, Mass Communication

Diploma in Mass Communication from Lagos State Polytechnic.

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