Azola Ntsaluba
@azolantsaluba
Customer-focused team leader with experience in sales, administration, and community development.
What I'm looking for
I am a results-driven customer service and sales professional with experience across retail, call centre operations, and administration. I have progressed from sales assistant roles to advisor and team leader positions, demonstrating dependable leadership and client-focused service.
My background includes roles at Woolworths, Donna Claire, Webhelp SA, and the Democratic Alliance, where I handled sales, inbound enquiries, and administrative duties. I also completed coursework in documentary filmmaking, which strengthened my communication and storytelling abilities.
I volunteer work at American Corner Cape Town reflects my commitment to community engagement and to supporting underprivileged groups. I enjoy reading and cooking and am motivated by opportunities that allow me to contribute to community development.
I bring strong interpersonal skills, team leadership experience, and a dedication to service; I am seeking roles where I can use these strengths to support customers and help develop community-focused initiatives.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Woolworths
Provided front-line retail sales and customer service support, driving product placement and assisting customers to meet sales targets.
Sales Assistant
Donna Claire
Supported retail operations with customer service, visual merchandising, and sales transactions to enhance store performance.
Advisor / Team Leader
Webhelp SA
Advised customers and led a team of advisors to meet service KPIs, improving team performance and ensuring quality standards.
Inbound Agent / Administrator
Democratic Alliance
Handled inbound communications and administrative tasks, processing constituent inquiries and maintaining records to support party operations.
Volunteer
American Corner Cape Town
Volunteered to support community programs and events, facilitating educational resources and public engagement activities.
Education
Degrees, certifications, and relevant coursework
Doci SouthAfrica
Certificate, Documentary Filmmaking
Completed a Documentary Filmmaking course at Doci SouthAfrica, concluding in March 2018.
Stonefountain College
Matric, General Education
Completed Matric at Stonefountain College in Athlone, Cape Town, achieving secondary school graduation in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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