Azizat Smith
@azizatsmith
I keep remote operations organized through calendar management, stakeholder communication, and accurate documentation.
What I'm looking for
I've supported operations across GoodLife UK, Laden Beauty, HairbyLaden, and Muyideen Ola Nigeria Ltd., keeping calendars, meetings, communications, records, and follow-ups organized.
At Laden Beauty, I managed appointments, customer orders, and correspondence across WhatsApp, Instagram, email, and phone for up to 15 customers daily. I also improved order tracking and documentation to reduce missed follow-ups.
As a freelance Business Operations Manager at HairbyLaden, I coordinated customer service, supplier relationships, overseas purchasing, invoices, inventory, and customer records. Earlier, I provided executive administrative support, including calendars, email, travel arrangements, confidential HR records, and reporting.
I'm comfortable working remotely with Google Workspace, Excel, Notion, Trello, Asana, Slack, and Canva. My background in business management, educational leadership, virtual assistance, technical project management, and data analysis helps me bring structure and clear communication to busy teams.
Experience
Work history, roles, and key accomplishments
Social Media Manager (Pinterest)
GoodLife UK
Apr 2026 - Present (5 months)
Coordinated cross-functional meetings and maintained a structured content calendar. Drafted and edited captions and campaign copy, and maintained records of content performance.
Business Operations Manager
HairbyLaden
Dec 2023 - May 2026 (2 years 5 months)
Oversaw daily customer service and administrative functions, managed supplier relationships and overseas purchasing, and maintained accurate inventory and customer records.
Administrative and Social Media Manager
Laden Beauty NG
Jan 2025 - Apr 2026 (1 year 3 months)
Managed calendars, meetings, and appointment scheduling, and handled customer inquiries across multiple platforms. Maintained accurate records and streamlined workflows using productivity tools.
Health Assistant Intern
Southern Gem Hospital
May 2025 - Dec 2025 (7 months)
Maintained accurate patient records using EHR systems and observed and reported changes in patient conditions promptly.
Data Analyst
Quantum Analytics NG
Nov 2023 - Jun 2024 (7 months)
Prepared business reports and dashboards using Excel, Power BI, and Tableau, and collaborated with project teams to track progress and communicate results.
HR Administrator / Administrative Assistant
Muyideen Ola Nigeria Ltd.
Jan 2012 - Dec 2017 (5 years 11 months)
Managed employee records and administrative operations, reducing errors by 25%. Provided executive support and improved office efficiency through redesigned filing systems.
Education
Degrees, certifications, and relevant coursework
University of Sunderland
Bachelor of Science, Business Management
Bachelor of Science in Business Management from the University of Sunderland.
University of Lagos
Bachelor of Science, Economics
Bachelor of Science in Economics from the University of Lagos.
University of Portsmouth
Master of Arts, Educational Leadership and Management
Master of Arts in Educational Leadership and Management from the University of Portsmouth.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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