Ayush Sinha
@ayushsinha
Experienced professional with 6+ years in BPO and customer service.
What I'm looking for
I am a dedicated and enthusiastic professional with over 6 years of experience in the BPO industry, specializing in various domains such as Account Receivable, Customer Service, and Sales. My career has been marked by a strong commitment to understanding and addressing customer needs, ensuring satisfaction, and contributing to organizational growth. I pride myself on my self-administrative skills and my ability to foster positive relationships with clients.
In my current role as a Senior AR Executive at Pacific BPO, I have successfully maintained accuracy in daily process adjustments and resolved discrepancies in client insurance. My previous experience as a Senior Customer Executive at Vcare Call Centers allowed me to hone my skills in investigating and resolving inquiries swiftly, ensuring that customer concerns are addressed efficiently. I have also worked as a Senior Financial Adviser, collaborating with notable clients and enhancing my expertise in financial services.
Experience
Work history, roles, and key accomplishments
Senior AR Executive
Pacific BPO
Feb 2022 - Present (3 years 5 months)
Responsible for maintaining accuracy in daily process adjustments, verifying discrepancies, and resolving client insurance issues to ensure smooth appointments.
Senior Customer Executive
Vcare Call Centers Pvt. Ltd
Sep 2019 - Feb 2022 (2 years 5 months)
Handled customer and doctor inquiries, resolving complaints efficiently and following up with doctor's offices regarding report readiness.
Senior Financial Adviser
Niftel Communication Pvt. Ltd
Jun 2017 - Jul 2019 (2 years 1 month)
Worked with various clients in the financial sector, providing advisory services and managing client relationships.
Education
Degrees, certifications, and relevant coursework
St. Mary's Inter School
High School, General Education
HAL School
Intermediate, General Education
Indira Gandhi National Open University
Bachelor of Commerce, Commerce
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Interested in hiring Ayush?
You can contact Ayush and 90k+ other talented remote workers on Himalayas.
Message AyushFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
