Ayush SinhaAS
Open to opportunities

Ayush Sinha

@ayushsinha

Experienced professional with 6+ years in BPO and customer service.

India
Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills and contribute to organizational success.

I am a dedicated and enthusiastic professional with over 6 years of experience in the BPO industry, specializing in various domains such as Account Receivable, Customer Service, and Sales. My career has been marked by a strong commitment to understanding and addressing customer needs, ensuring satisfaction, and contributing to organizational growth. I pride myself on my self-administrative skills and my ability to foster positive relationships with clients.

In my current role as a Senior AR Executive at Pacific BPO, I have successfully maintained accuracy in daily process adjustments and resolved discrepancies in client insurance. My previous experience as a Senior Customer Executive at Vcare Call Centers allowed me to hone my skills in investigating and resolving inquiries swiftly, ensuring that customer concerns are addressed efficiently. I have also worked as a Senior Financial Adviser, collaborating with notable clients and enhancing my expertise in financial services.

Experience

Work history, roles, and key accomplishments

PB
Current

Senior AR Executive

Pacific BPO

Feb 2022 - Present (3 years 5 months)

Responsible for maintaining accuracy in daily process adjustments, verifying discrepancies, and resolving client insurance issues to ensure smooth appointments.

VL

Senior Customer Executive

Vcare Call Centers Pvt. Ltd

Sep 2019 - Feb 2022 (2 years 5 months)

Handled customer and doctor inquiries, resolving complaints efficiently and following up with doctor's offices regarding report readiness.

Education

Degrees, certifications, and relevant coursework

SS

St. Mary's Inter School

High School, General Education

HS

HAL School

Intermediate, General Education

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Bachelor of Commerce, Commerce

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

India

Authorized to work in

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Ayush Sinha - Senior AR Executive - Pacific BPO | Himalayas