Open to opportunities

Ayushi Pant

@ayushipant

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Business System Analyst with 6 years of experience in data-driven solutions.

United States

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What I'm looking for

I seek a role that fosters innovation and allows for data-driven decision-making.

I am a dedicated Business System Analyst with over 6 years of experience in business analysis, coding, and testing across various industries, including Telecommunications, Insurance, and Energy Management Systems. My expertise lies in delivering requirement-based, data-driven solutions that enhance customer engagement and drive revenue growth. I have successfully led projects in both Agile and Waterfall environments, focusing on regulatory compliance, data security, and fraud risk mitigation.

Throughout my career, I have demonstrated a strong ability to bridge the gap between business needs and technical execution. I have implemented innovative solutions that not only meet project goals but also improve customer satisfaction and retention. My proficiency in SQL, Java, and Power BI, combined with my passion for data analysis, allows me to create impactful solutions that drive innovation and support data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Business System Analyst III

Spectrum

Aug 2024 - Nov 2024 (3 months)

Implemented bundling and upgrade options for 60 streaming apps, driving $50M in profit while enhancing customer retention and satisfaction. Led FCC-mandated projects, ensuring compliance and improving customer trust through data protection measures.

Business Analysis SQL Agile Methodology Power BI Data Governance Regulatory Compliance CPNI Microsoft Excel

Business Analyst

TATA Consultancy Service

Jan 2021 - Jan 2024 (3 years)

Launched a Distracted Driving Rewards Program, reducing claim frequency by 15% and boosting user engagement by 20%. Streamlined UAT processes and collaborated with FinOps for seamless application migration.

Stakeholder Management SQL Power BI Agile Methodology Salesforce CRM Excel Risk Management

Software Developer Intern

Smarter Grid Solutions

Jan 2020 - Oct 2020 (9 months)

Developed a test tool using publish-subscribe architecture for real-time grid data validation. Enhanced system monitoring and integration with existing platforms through effective software engineering practices.

Java Spring Boot JMS JSON Maven

Junior Web Developer Intern

Alfred University

Jan 2019 - Dec 2019 (11 months)

Revamped the university's website using HTML, CSS, and JavaScript, optimizing content for accessibility and improving user navigation across diverse needs.

HTML CSS JavaScript Web Development Accessibility Standards Content Management CascadeCMS

Education

Degrees, certifications, and relevant coursework

Alfred State College

Bachelor’s, Application Software Development

Bachelor’s in application software development, focusing on the principles and practices of software development, including coding, testing, and project management.