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Rabiya Fatima

@rabiyafatima1

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Experienced Business Analyst driving data-driven decision-making and growth.

United States

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills in a collaborative environment, focusing on data-driven decision-making and opportunities for professional growth.

As a Business Analyst with around 6 years of experience, I have honed my skills at leading organizations like ADP and State Farm. My expertise lies in transforming complex data into strategic insights that drive decision-making and business growth. I am recognized for my ability to boost Net Promoter Scores (NPS) to over 90% through advanced analytics and predictive modeling.

I thrive in collaborative environments, leveraging strong communication and critical thinking skills to work effectively across teams. My hands-on experience with tools such as Python, Tableau, and SQL allows me to deliver data-driven solutions that optimize performance and contribute to impactful business outcomes. I am passionate about applying my analytical skills to solve complex business challenges and enhance operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

State Farm

Mar 2024 - Present (1 year 4 months)

Developed and maintained user story acceptance criteria for efficient testing and validation in Agile environments. Built and maintained Tableau dashboards to provide stakeholders with real-time insights into KPIs and business metrics, and conducted Gap Analysis to identify and address inefficiencies. Tracked system defects and updated Jira, keeping managers informed of progress.

Agile Tableau KPI Analysis Gap Analysis MS Visio Jira

Business Analyst

Groovy Web

Jan 2020 - Aug 2022 (2 years 7 months)

Utilized SharePoint for project planning and resource management, ensuring on-time delivery of milestones. Performed in-depth business process analysis, boosting Net Promoter Score above 90% through advanced analytics and optimizing processes for significant time and resource savings. Enhanced ADP applications and streamlined cross-functional processes, improving coordination and client satisfacti

SharePoint Business Process Analysis NPS Data Analysis Tableau Process Optimization

Business Analyst

Nevina Infotech Pvt Ltd

Sep 2017 - Dec 2019 (2 years 3 months)

Leveraged Waterfall and SDLC methodologies to drive project execution and produced well-structured FRDs and BRDs to guide development teams. Developed comprehensive business cases, including cost-benefit and risk assessments, to support decision-making. Arranged product backlog items, increasing feature delivery rate and improving product quality, and designed Use Case, Activity, and ER Diagrams.

Waterfall SDLC Business Use Cases Cost Benefit Analysis Risk Assessment

Education

Degrees, certifications, and relevant coursework

Seattle University

Master of Science, Business Analytics

Grade: 3.7

Pursued a Master of Science in Business Analytics, focusing on advanced analytical techniques and their application in business contexts. Achieved a GPA of 3.7, demonstrating strong academic performance in the field.

Shadan Institute of Management Studies

Master of Business Administration, Business Administration

Completed a Master in Business Administration, gaining comprehensive knowledge in various aspects of business management. Developed skills in strategic planning, organizational leadership, and financial analysis.

St. Ann’s College for Women

Bachelor of Commerce, Commerce

Obtained a Bachelor’s in Commerce, building a foundational understanding of commercial principles and practices. Focused on subjects relevant to business and economics.