@ayushikanungo1
Assistant Manager – Operations at Axis Bank, supporting branch transactions, KYC compliance, and digital banking.
IndiaAt Axis Bank, I manage day-to-day branch operations, including transaction processing and adherence to banking procedures. I oversee account opening, KYC verification, and documentation compliance.
I also handle customer queries and escalations, monitor cash handling and transaction accuracy, and support digital banking initiatives by helping customers use online services.
Work history, roles, and key accomplishments
Axis Bank
Aug 2025 - Present (1 year 2 months)
Managed day-to-day branch operations, ensuring smooth processing of transactions and adherence to banking procedures. Oversaw account opening, KYC verification, and documentation compliance, and handled customer queries and escalations.
Deepiotics
Jun 2024 - Aug 2024 (2 months)
Developed and executed social media marketing strategies, increasing brand engagement on Facebook, Instagram, and LinkedIn. Created and managed email marketing campaigns, conducted market research, and collaborated with cross-functional teams to enhance brand visibility.
Degrees, certifications, and relevant coursework
M.B.A., Marketing Management
2023 - 2025
Grade: CGPA: 6.61/10
Pursued an MBA in Marketing Management, achieving a CGPA of 6.61/10.
Training Course, Aviation, Hospitality and Travel Management
2022 - 2022
Completed an 11-month training course in Aviation, Hospitality and Travel Management.
B.A., English
2019 - 2022
Grade: 62.2%
Completed a Bachelor of Arts in English with a percentage of 62.2%.
HSC, General
2017 - 2018
Grade: 70.6%
Completed HSC (Grade 12) with a percentage of 70.6%.
SSC, General
2015 - 2016
Grade: 60.8%
Completed SSC (Grade 10) with a percentage of 60.8%.
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