Ayme Salcedo
@aymesalcedo
Detail-oriented claims examiner with strong organizational and communication skills.
United StatesWhat I'm looking for
As a dedicated Claims Examiner II at JB Hunt Transport, I leverage my strong organizational skills and attention to detail to investigate automotive accidents and pursue subrogation from responsible parties. My role involves making critical decisions on payment authorizations and negotiating settlements to recover maximum possible amounts. I thrive in high-pressure environments and am committed to delivering exceptional results.
Previously, I served as a Claims Intake Representative, where I managed incoming claims inquiries and ensured all documentation was complete. My experience in customer service has equipped me with the ability to provide support throughout the claims process while coordinating efficiently with various departments. My background also includes roles in data entry and customer service, where I honed my communication skills and ability to work under pressure.
Experience
Work history, roles, and key accomplishments
Claims Examiner II
JB Hunt Transport
Feb 2024 - Present (1 year 4 months)
Investigate automotive accidents, pursue subrogation from responsible parties, authorize or deny payments, and negotiate settlements to recover maximum possible amounts.
Claims Intake Representative
JB Hunt Transport
Apr 2022 - Feb 2024 (1 year 10 months)
Managed incoming calls and emails related to claims intake, gathered information from individuals filing insurance claims, and coordinated with departments to process claims efficiently.
Call Center Representative
Central Research Inc
Jan 2022 - Apr 2022 (3 months)
Assisted students and borrowers with inquiries about loans, provided information on repayment options, and established repayment plans within Federal Regulations.
Cash Office Associate/Cashier
Ross Dress For Less
Nov 2017 - Jan 2022 (4 years 2 months)
Reconciled daily cash variances, tracked overages and shortages, prepared cashier register tills, and processed merchandise returns and exchanges.
Data Entry Clerk
Assemblers Inc
Aug 2016 - Apr 2017 (8 months)
Input client information into spreadsheets and databases, reviewed and updated account information to provide quick access to essential client data.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Arkansas
Bachelor of Science, Business Administration
2017 - 2021
Activities and societies: Participated in Biliteracy Project
Completed a Bachelor of Science in Business Administration with a major in Marketing and a minor in Spanish. Actively participated in the Biliteracy Project while balancing full-time studies and working over 30 hours a week. Awarded the Arkansas Academic Lottery scholarship.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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