Ayman AbouGhaly
@aymanaboughaly
Experienced Supply and Operations Manager with strong training background.
What I'm looking for
I am a dedicated Supply and Operations Manager with over 15 years of experience in the operations and training sectors. My career has been marked by a commitment to excellence and a passion for continuous improvement. Currently, I lead a team of 45 at Premier Retail Services, where I oversee day-to-day operations, ensuring compliance with health and safety regulations while promoting efficiency across all business divisions.
Throughout my career, I have developed strong management and training skills, having worked as a freelancer instructor and trainer in various prestigious institutions. My experience spans from managing logistics and supply chains to teaching business skills and soft skills. I am driven by the desire to contribute positively to any organization I am part of, leveraging my expertise to foster growth and achieve organizational goals.
Experience
Work history, roles, and key accomplishments
Supply and Operations Manager
Premier Retail Services and Supply
Feb 2014 - Present (11 years 4 months)
Organized services for each business division while maintaining and improving overall operational and departmental efficiencies. Managed a staff of approximately 45, overseeing day-to-day operations of finished goods and raw material warehouses.
Instructor & Trainer
Freelancer
Aug 2012 - Jan 2014 (1 year 5 months)
Taught and trained English language, Business Skills (Sales & Marketing Management), Soft Skills, HR, and Human Development. Delivered training at various institutions including Middle East Research Centre at Ain Shams University and Van Holland University.
International Account Advisor
Vodafone International Service
Jun 2010 - Jul 2012 (2 years 1 month)
Handled Vodafone UK British customers' network queries and considerations. Performed handset troubleshooting for technical errors and reviewed bills and account-related complaints.
Instructor & Trainer
Freelancer
May 2008 - Jun 2010 (2 years 1 month)
Taught and trained English language, business skills, and soft skills at various educational centers. Institutions included Canadian International College (CIC), Global Education Institute, and Oxford Training Centre.
Training Participant
Berlitz Language Institute
Dec 2007 - Mar 2008 (3 months)
Received training in modern teaching methodologies and 'Training the Trainer' skills (TTT). Focused on enhancing instructional techniques and educational delivery.
Branch Manager
Memmnon Tours
Jan 2007 - Dec 2007 (11 months)
Supervised staff and managed budgets for the branch. Prepared tourist information, produced promotional materials, and maintained statistical and financial records.
Marketing & Reservation Manager
Narmer Tours
Jan 2003 - Jan 2007 (4 years)
Expanded the company's sales and coordinated marketing campaigns. Devised and planned tours, arranged itineraries, and liaised with local operators and media.
Assistant Tourism Manager
Travel On Classical Egypt Tours
May 1997 - Jan 2003 (5 years 8 months)
Started as a transfer man and was promoted to assistant tourism manager. Was in charge of all marketing and sales for the company, along with other diverse responsibilities.
Sales Executive
Kemidar Tours
Jan 1996 - Jan 1997 (1 year)
Served as a sales representative for the company's flats and chalets. Promoted to Assistant Sales Manager after three months, demonstrating strong sales performance.
Education
Degrees, certifications, and relevant coursework
The Open University
Master's degree, British Literature
Obtained a Master's degree in British Literature from the Open University in Sheffield, England.
Helwan University
Bachelor's degree, Tourism Guide
Graduated with a Bachelor's degree in Tourism Guide from Helwan University.
Ahmed Bahagat Secondary Languages School
High School Diploma, General Studies
Completed secondary education at Ahmed Bahagat Secondary Languages School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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