Open to opportunities

Ayman AbouGhaly

@aymanaboughaly

Message

Experienced Supply and Operations Manager with strong training background.

Egypt

Message

What I'm looking for

I am looking for a challenging role that allows me to leverage my management and training experience while contributing to organizational growth.

I am a dedicated Supply and Operations Manager with over 15 years of experience in the operations and training sectors. My career has been marked by a commitment to excellence and a passion for continuous improvement. Currently, I lead a team of 45 at Premier Retail Services, where I oversee day-to-day operations, ensuring compliance with health and safety regulations while promoting efficiency across all business divisions.

Throughout my career, I have developed strong management and training skills, having worked as a freelancer instructor and trainer in various prestigious institutions. My experience spans from managing logistics and supply chains to teaching business skills and soft skills. I am driven by the desire to contribute positively to any organization I am part of, leveraging my expertise to foster growth and achieve organizational goals.

Experience

Work history, roles, and key accomplishments

Current

Supply and Operations Manager

Current

Premier Retail Services and Supply

Feb 2014 - Present (11 years 4 months)

Organized services for each business division while maintaining and improving overall operational and departmental efficiencies. Managed a staff of approximately 45, overseeing day-to-day operations of finished goods and raw material warehouses.

Operations Management Supply Chain Management Logistics Budgeting Team Leadership Strategic Planning Compliance Troubleshooting

Instructor & Trainer

Freelancer

Aug 2012 - Jan 2014 (1 year 5 months)

Taught and trained English language, Business Skills (Sales & Marketing Management), Soft Skills, HR, and Human Development. Delivered training at various institutions including Middle East Research Centre at Ain Shams University and Van Holland University.

Skills Training Soft Skills HR Training Curriculum Development Public Speaking Coaching

International Account Advisor

Vodafone International Service

Jun 2010 - Jul 2012 (2 years 1 month)

Handled Vodafone UK British customers' network queries and considerations. Performed handset troubleshooting for technical errors and reviewed bills and account-related complaints.

Customer Service Technical Support Troubleshooting Account Management Communication Skills Billing Problem Solving

Instructor & Trainer

Freelancer

May 2008 - Jun 2010 (2 years 1 month)

Taught and trained English language, business skills, and soft skills at various educational centers. Institutions included Canadian International College (CIC), Global Education Institute, and Oxford Training Centre.

Skills Training Soft Skills Curriculum Development Presentation Skills Coaching Public Speaking Training Delivery

Training Participant

Berlitz Language Institute

Dec 2007 - Mar 2008 (3 months)

Received training in modern teaching methodologies and 'Training the Trainer' skills (TTT). Focused on enhancing instructional techniques and educational delivery.

Training The Trainer (TTT)Instructional Design Adult Learning Principles Presentation Skills Communication Skills Curriculum Development Education Professional Development

Branch Manager

Memmnon Tours

Jan 2007 - Dec 2007 (11 months)

Supervised staff and managed budgets for the branch. Prepared tourist information, produced promotional materials, and maintained statistical and financial records.

Budget Management Promotional Materials Public Relations Market Research Customer Service

Marketing & Reservation Manager

Narmer Tours

Jan 2003 - Jan 2007 (4 years)

Expanded the company's sales and coordinated marketing campaigns. Devised and planned tours, arranged itineraries, and liaised with local operators and media.

Marketing Campaigns Tour Planning Media Relations Public Relations Market Research Customer Relationship Management Business Development Negotiation

Assistant Tourism Manager

Travel On Classical Egypt Tours

May 1997 - Jan 2003 (5 years 8 months)

Started as a transfer man and was promoted to assistant tourism manager. Was in charge of all marketing and sales for the company, along with other diverse responsibilities.

Tourism Management Marketing Sales Customer Service Team Leadership Business Development Administrative Support

Sales Executive

Kemidar Tours

Jan 1996 - Jan 1997 (1 year)

Served as a sales representative for the company's flats and chalets. Promoted to Assistant Sales Manager after three months, demonstrating strong sales performance.