At AMInfoweb Solutions, I led day-to-day operations for US healthcare processes, achieving 99–100% quality and 100% TAT adherence. I managed a team of 100+ employees, including vendor resources.
I coordinated production, QA, finalizer and vendor teams, prepared and reviewed QA reports, and addressed operational issues. I also managed workforce capacity and supported SOP implementation and process improvement.
At ITCube Solutions Pvt. Ltd., I progressed through Medical Data Summary, QA, Trainer and Associate Lead roles. My work included reviewing medical documentation, performing quality checks, conducting training, and supporting healthcare operations and new process setup.
I trained more than 10 batches, with 10+ participants in each, and received Best Production and Best Quality awards for more than 5 quarters. My domain experience includes medical data summarization, Axiom and litigation management, and a range of hospital, clinical and therapy records.
