sayantan sen

I've led virtual radiology assistants and medical scribes supporting 20+ radiologists, managing high-volume documentation workflows, client SLAs, escalations, and team performance. In my current healthcare documentation operations role, I lead 10 assistants supporting 800+ reports weekly through AI-enabled workflows.

At E-Rad Imaging and Reporting Services, I led a 15-person team, maintained 98% on-time delivery and 95% client retention across 10 active accounts. I redesigned onboarding and training to improve first-pass documentation accuracy to 97% and reduce ramp-up time by 30%.

At iMerit Global Services, I directed QA for data annotation projects delivering 5,000+ labelled units monthly at 96% accuracy. I built training for 20 annotators that reduced error rates by 30% within three months.

Across medical transcription, editorial operations, and healthcare documentation, I've built quality-control workflows, trained teams, improved compliance, and reduced reporting errors through data-driven coaching.