Open to opportunities

Neha Sabharwal

@nehasabharwal

Experienced healthcare operations manager specializing in medical coding, provider products, and US healthcare standards.

India

Message

What I'm looking for

I am seeking a senior/managerial role in healthcare operations or medical coding where I can lead cross-functional teams, drive quality improvements, train staff, and implement compliant, client-focused solutions.

I am a healthcare operations leader with extensive experience managing provider portfolio products, cross-functional teams, and training US healthcare professionals on Medicare, Medicaid and commercial insurance. I have driven client-facing solutions, reviewed RFPs, mentored product teams, and blended Predictive, Agile, and Hybrid project management approaches to improve client experience and operational performance.

My background includes leading coding content and quality for CPT, ICD-10-CM and HCPCS, developing medical record summarization and claims processes, and identifying revenue opportunities. I hold certifications including CPC (AAPC), SAFe for Teams, Lean Six Sigma Foundations and ITIL Foundations, and I focus on team development, process improvement, and delivering compliant, high-quality healthcare solutions.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Thryve Digital Health, LLP

Feb 2018 - Present (7 years 11 months)

Manage provider-portfolio product teams, driving cross-functional collaboration across Provider, Claims, Membership, Utilization, Customer Service and Billing to improve client experience and adhere to US healthcare quality standards.

Team Management Cross Functional Collaboration Project Management Training Process Improvement Client Engagement

Medical Coding Lead

Eli India Pvt. Ltd.

Jul 2014 - Feb 2018 (3 years 7 months)

Mentored teams to create and quality-check CPT, ICD-10-CM and HCPCS coding content for web and print, supported coder queries and collaborated with marketing/sales to identify new revenue opportunities.

ICD 10 Coding ICD 10 CM HCPCS Mentoring Crosswalk Creation Customer Support Revenue Identification

Training Specialist

Exl Service India

Aug 2010 - Jul 2014 (3 years 11 months)

Trained new hires on medical record summarization and US culture for a US insurance client, maintained HIPAA-compliant litigation records and supported sorting and billing teams to ensure operational integrity.