At Land Caller, I own day-to-day CRM operations for a US-based B2B lead-generation business. I maintain workflows, troubleshoot issues and coordinate with marketing, sales and operations colleagues to support reliable lead handoffs.
I build and maintain email and SMS follow-up journeys, segmentation, lead scoring and integrations. I also plan, write, set up and report on email campaigns end to end; one campaign achieved a 50% open rate.
At Concept One Studios, I managed marketing communications, client relationships and creative workflows, and coordinated a team of social media specialists. As an independent content creator and brand partner, I coordinate content projects and partnerships and have built an organic audience of more than 300,000 across Instagram, TikTok and YouTube.

