Ayesha Ahmed
@ayeshaahmed2
I assess complex benefit claims and deliver compliant banking and public-service operations.
CanadaWhat I'm looking for
At Service Canada, I assess Canada Pension Plan Disability applications, investigate claims, interpret legislation, and explain benefit decisions to clients and stakeholders.
I've supported International Operations as a Program Services Officer, Support Clerk, and Acting Team Leader, researching information, coordinating milestones, maintaining records, supporting team members, and applying departmental acts and regulations.
Previously, I managed branch administration, audit functions, transaction processing, and operational controls at CIBC Wood Gundy and RBC Dominion Securities. My banking background also includes customer service, sales referrals, account services, cash transactions, wires, investments, and regulatory compliance at BMO, HSBC Bank Canada, and Faysal Bank.
I bring an MBA, BBA, CSC and CPH certifications, along with strong MS Office, communication, customer relationship, audit, administration, prioritization, and multitasking skills.
Experience
Work history, roles, and key accomplishments
Benefits Officer
Service Canada
Sep 2024 - Present (1 year 11 months)
Assessing applications and supporting documentation to verify eligibility for various benefits. Making decisions on benefit claims, conducting interviews, and maintaining accurate records.
Education
Degrees, certifications, and relevant coursework
Hamdard University
Master of Business Administration, Marketing
Completed a Master of Business Administration with a focus on Marketing.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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