Ayden Contreras
@aydencontreras
Customer support and virtual assistant focused on fast, accurate help in high-volume environments.
United StatesWhat I'm looking for
I’m a customer-focused college sophomore with hands-on experience delivering fast, accurate service in high-volume settings. I communicate clearly with diverse customers, resolve issues efficiently, and stay composed when things move quickly.
I’ve managed customer orders and requests with strong attention to detail—minimizing errors even during peak hours. In both front-of-house and kitchen environments, I supported customers with professional, friendly, concise, or thorough communication depending on what they needed.
Across digital work, I’m comfortable with remote tools and self-directed responsiveness. I use Microsoft Office (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive), and I’m skilled with fast, accurate typing for order documentation and data entry.
I’m especially interested in online roles such as customer support, virtual assistance, chat support, and content moderation. I bring de-escalation through empathy, reliable follow-through, and an organized approach to documentation—plus experience creating and scheduling content on social platforms to support customer engagement.
Experience
Work history, roles, and key accomplishments
Business Strategist (Volunteer)
Sun Logistics LLC
Jan 2022 - Present (4 years 5 months)
Developed customer outreach strategies to expand market presence and support client communication. Documented meeting notes and action items with high accuracy and provided tailored service quotes after client-facing property evaluations.
Electrician Apprentice
Kindt Electric
Jun 2025 - Aug 2025 (2 months)
Read and interpreted electrical blueprints and schematics with a strong focus on documentation and attention to detail. Maintained organized, compliant, and safe work environments with accurate recordkeeping.
Delivered fast, accurate, and friendly service in high-volume front-of-house and kitchen roles. Managed orders precisely during peak hours while communicating effectively about modifications, wait times, and concerns.
Line Cook
Craft Chophouse and Lounge
Jun 2024 - Sep 2024 (3 months)
Coordinated with front-of-house staff to fulfill customer orders accurately and on time. Maintained quality under high-pressure service and communicated order adjustments clearly across teams.
Order Accuracy Cook
Valley Mart Restaurant
Mar 2024 - Jul 2024 (4 months)
Managed simultaneous customer orders while maintaining accuracy, quality, and kitchen organization. Adapted to shifting customer demands and special requests in a fast-paced environment.
Front-of-House & Kitchen Team
Burger King
Apr 2022 - Nov 2022 (7 months)
Provided customer service across counter and drive-through, handling complaints and requests professionally. Upheld food safety standards and delivered consistent quality to every customer.
Youth Sports Coach (Independent)
Independent
Mentored youth athletes, building leadership, communication, and interpersonal skills. Focused on coaching consistency and coachability to support athlete development.
Education
Degrees, certifications, and relevant coursework
Dakota State University
Bachelor of Business Administration, Business Administration (Marketing)
Activities and societies: College football athlete.
Current sophomore pursuing a BBA with a marketing specialization at Dakota State University.
Sioux Valley High School
Activities and societies: Boys State attendee (2024); selected for statewide civic leadership program; Boys State attendee (2025).
Graduated in 2025 from Sioux Valley High School.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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