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ayah makki

@ayahmakki

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PMP-certified Project Coordinator delivering high-stakes operational and travel projects end-to-end.

Egypt

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What I'm looking for

I want to coordinate end-to-end projects, manage budgets and stakeholders, and optimize delivery through process improvements—especially in large-scale, fast-paced, high-stakes environments where I can mitigate risk and deliver measurable results.

I’m a PMP® certified Project Coordinator with 7+ years of experience steering complex operations across the diplomatic, logistics, and service sectors. I lead full project lifecycles and stay focused on delivering measurable results in large-scale, fast-paced, high-stakes environments.

In my current role as Service Delivery Lead / Project Coordinator, I oversee end-to-end execution of 50+ complex travel projects monthly while managing a high-performing team of 10. I also act as the primary point of contact for global vendors, handling high-stakes cancellations and resource reallocation to mitigate financial risk and maintain project continuity.

Previously, I improved project tracking by implementing new project management software, increasing on-time delivery by 25%. I also managed full project budgets—including procurement of parts, labor costs, and administrative expenses—ensuring 100% adherence to financial constraints.

I’ve built onboarding and performance initiatives that strengthened retention (15%) and improved productivity and job satisfaction (20%). I’ve also coordinated end-to-end agricultural project lifecycles with 100% on-time delivery, increasing staff process efficiency by 30% through new policies and procedures, and streamlining administrative workflows by 20%.

Experience

Work history, roles, and key accomplishments

Current

Service Delivery Lead

Current

Convention Housing Experts

Oct 2023 - Present (2 years 9 months)

Led an end-to-end delivery team for 50+ complex travel projects monthly, ensuring deliverables met client specifications and timelines. Served as the primary vendor point of contact and managed cancellations and resource reallocation to mitigate financial risk.

Team Leadership Project Delivery Vendor Management Risk Mitigation Resource Allocation Asana Trello ClickUp

Project Coordinator - Remote

Techsupportxl Ltd.

Jan 2024 - Feb 2025 (1 year 1 month)

Implemented new project management software to improve project tracking and increase on-time project delivery by 25%. Managed full project budgets, including procurement of parts, labor, and administrative expenses, maintaining 100% adherence to financial constraints.

Project Tracking Software Implementation On Time Delivery Procurement Project Management Resource Allocation Asana Trello ClickUp

HR Officer

British Embassy Khartoum

Nov 2022 - Sep 2023 (10 months)

Built an onboarding program that improved training and support for new employees, increasing new hire retention by 15%. Implemented initiatives to monitor employee growth and development, improving productivity and job satisfaction by 20%.

Onboarding Training and Development Employee Retention Performance Monitoring Stakeholder Management Process Improvement

Project Coordinator

Orgamed Farms Co.

Aug 2019 - Oct 2022 (3 years 2 months)

Coordinated end-to-end agricultural project lifecycles, managing seasonal timelines, procurement of raw materials, and distribution logistics to ensure 100% on-time delivery. Used Trello and ClickUp to track milestones and resource utilization, and developed policies and procedures to increase staff process efficiency by 30%.

Lifecycle Management Procurement Logistics Coordination Milestone Trello ClickUp Process Optimization

Administrative Coordinator

Globe Agriculture Co.

Jun 2018 - Jul 2019 (1 year 1 month)

Managed vendor contracts and procurement schedules to ensure supplies were available for large-scale agricultural operations without project delays. Streamlined departmental workflows by implementing centralized filing systems and standardized reporting templates, improving administrative efficiency by 20%.

Vendor Management Procurement Scheduling