ARAws Razoqi
@awsrazoqi
Dedicated customer service professional with diverse industry experience.
United KingdomWhat I'm looking for
I am a dedicated customer service professional with extensive experience across various sectors, including transportation, property management, insurance, and retail. My strong communication and problem-solving skills enable me to handle client interactions effectively, ensuring excellent service delivery and customer satisfaction.
In my current role as a Taxi Driver, I provide safe and reliable transportation while maintaining high standards of customer service. Additionally, as a Property Manager, I oversee rental properties, manage tenant inquiries, and ensure compliance with property laws. My previous experience as a Customer Service Advisor at Higos Insurance and a Customer Service Representative at Wayfair Furniture has further honed my ability to resolve complaints and maintain high satisfaction levels.
Experience
Work history, roles, and key accomplishments
Taxi Driver
Self Employed
Jan 2022 - Present (3 years 4 months)
Provided safe and reliable transportation services to customers. Maintained excellent customer service and assisted passengers as needed. Handled cash and digital transactions accurately.
Property Manager
Self Employed
Jan 2022 - Present (3 years 4 months)
Managed rental properties, handling tenant inquiries and lease agreements. Oversaw maintenance, rent collection, and compliance with property laws. Ensured smooth day-to-day operations and high tenant satisfaction.
Customer Service Advisor
Higos Insurance
Jan 2017 - Dec 2020 (3 years 11 months)
Assisted clients with insurance policies, claims, and inquiries. Ensured smooth claims processing and maintained accurate records.
Customer Service Representative
Wayfair Furniture
Jan 2015 - Dec 2017 (2 years 11 months)
Handled customer inquiries, orders, and returns efficiently. Resolved complaints while maintaining high satisfaction levels.
Education
Degrees, certifications, and relevant coursework
Plymouth University
Bachelor's Degree, Business
Studied business principles and practices, gaining foundational knowledge in various aspects of business operations and management.
Plymouth City College
Business Studies, Business Studies
Completed a program focused on business fundamentals, preparing for further education and professional roles.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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