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A W

@aw05

Collections and accounts receivable professional who recovered $330,000+ in discrepancies and cut delinquent accounts 65% at Robert Half International.

United States

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At Robert Half International, I recovered more than $330,000 in accounting discrepancies at Unitek, Inc. through account analysis and payment research. I also reduced delinquent accounts 65% within five months through portfolio management and process improvements.

At Tandberg, Inc., I managed domestic and international commercial portfolios using Oracle and ERP systems. I improved DSO through aging analysis, credit reviews, and account reconciliation.

As Branch Manager at Community Loans, I led one of the company's Top 5 performing branches and was promoted to oversee a second location. I supervised five employees and oversaw consumer loan portfolios and daily branch operations.

At Blazn Urban, I directed retail and e-commerce operations and built a customer base of 200+ repeat customers. I also prepared financial reports, sales analytics, and tax documentation to support the business.

Experience

Work history, roles, and key accomplishments

Co-Founder / Co-Owner

Blazn Urban

Jul 2018 - Mar 2024 (5 years 8 months)

Directed daily retail and e-commerce operations, including inventory management, vendor negotiations, website administration, and order fulfillment. Built a loyal customer base of 200+ repeat customers and prepared financial reports, sales analytics, and tax documentation.

Inventory Management vendor negotiation Website Administration Order Fulfilment Customer Relationship Management Financial Reporting Sales Analytics Tax Documentation Marketing

Collections Specialist

Accountants International / Andrews International

Mar 2010 - Mar 2011 (1 year)

Managed a high-volume portfolio of commercial B2B and government contractor accounts, improving cash flow through strategic collection efforts. Reduced aging balances through payment negotiations, cash application, account reconciliation, and billing dispute resolution.

B2B Collections Payment Negotiation Cash Application Account Reconciliation Billing Dispute Resolution Ageing Reports FDCPA Compliance Customer Relationship Management

Collections Specialist / Collection Analyst

Robert Half International

Mar 2008 - Feb 2010 (1 year 11 months)

Managed domestic and international commercial portfolios using Oracle and ERP systems. Improved DSO through aging analysis, credit reviews, account reconciliation, and timely account releases. Recovered $330,000+ in accounting discrepancies and reduced delinquent accounts 65% within five months.

Oracle ERP Aging Analysis Credit Review Account Reconciliation DSO Optimization Root Cause Analysis Billing Dispute Resolution Cross Functional Collaboration

Branch Manager

Community Loans

Jun 2001 - Mar 2008 (6 years 9 months)

Led one of the company's Top 5 performing branches, earning promotion to manage a second location. Supervised five employees while overseeing consumer loan portfolios, credit approvals, repossessions, write-offs, and daily branch operations.

Team Leadership Consumer Loans Credit Approvals Repossession Write Offs Branch Operations Collections Performance Coaching Customer Relationship Management

Accounts Receivable Collector

Manpower Temporary Solutions

Jan 1998 - Jan 2001 (3 years)

Managed commercial and consumer collections, payment processing, account reconciliation, insurance follow-up, and billing resolution while maintaining FDCPA compliance.

Commercial Collections Consumer Collections Payment Processing Account Reconciliation Insurance Follow Up Billing Resolution FDCPA Compliance