Open to opportunities

AVWEROSUOGHENE EJIROGHENE

@avwerosuogheneejirog

Message

I am a versatile customer support specialist, virtual assistant and copywriter driving client success.

Nigeria

Message

What I'm looking for

I seek a remote or hybrid role where I can deliver exceptional customer support, apply copywriting and VA skills, drive client retention, work in fast-paced teams, and grow into leadership while improving processes and on-time delivery.

I am a versatile professional with about 4 years of experience as a customer support agent, virtual assistant and copywriter, focused on providing exceptional support and ensuring projects are completed on time in fast-paced virtual environments. I follow established procedures while making acceptable innovations to exceed customer expectations.

I have delivered measurable results—improving vendor engagement and customer retention—by coordinating client communications, implementing customer protocols, and supporting marketing initiatives. I hold a Bachelor of Technology in Microbiology Technology from the University of Port Harcourt and am proficient with MS Word, Excel, PowerPoint, Zoom, Google Meet and common CRMs.

Experience

Work history, roles, and key accomplishments

Copywriter

Kashi Scientific

Dec 2022 - Mar 2023 (3 months)

Provided freelance copywriting services delivering high-quality website, advertisement, and promotional copy on deadline while maintaining brand consistency and error-free messaging.

Copywriting Content Writing Research Editing Time Management Attention To Detail