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Avneet Kaur

@avneetkaur10

Pharmacy Assistant at London Drugs, improving workflows and customer service in a regulated healthcare environment.

At London Drugs, I support customers in a regulated healthcare environment, handle confidential information, and work with pharmacists and team members to improve workflows and customer service.

As a Business Consultant at Shivalik Commission Agent, I researched markets, assessed business challenges, and prepared recommendations to support client decisions. My background also includes pharmacy operations and IELTS instruction, alongside an MBA in Strategy & Business Transformation and a Bachelor of Pharmacy.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Assistant

Current

London Drugs

Jan 2021 - Present (5 years 9 months)

Delivers client-focused solutions in a regulated healthcare environment, resolves complex inquiries, and collaborates with pharmacists to improve operational efficiency. Manages confidential information and processes high-volume transactions with accuracy.

Customer Service Healthcare Compliance Operational Efficiency Process Improvement Data Analysis Teamwork Onboarding Administrative Support

IELTS Instructor

Gray Matters

Jan 2018 - Dec 2018 (11 months)

Prepared students for the IELTS examination with focused instruction in all four sections. Assessed student performance, provided individualized feedback, and developed practice activities aligned with IELTS requirements.

IELTS Preparation English Grammar Vocabulary Pronunciation Test Taking Strategies Student Assessment Feedback Curriculum Development

Business Consultant

Shivalik Commission Agent

Partnered with clients to understand business challenges and develop practical recommendations. Conducted market research, competitive analysis, and supported business improvement initiatives.

Business Analysis Market Research Competitive Analysis Strategic Planning Process Optimization Stakeholder Communication Project Coordination Report Development

Assistant Manager

Bansal Medical Store

Managed daily operations including customer relationships, inventory planning, and financial transactions. Improved operational effectiveness through process organization and team coordination.

Operations Management Customer Relationship Management Inventory Management Financial Transactions Team Coordination Corporate Trainer Process Improvement