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Avinash IngleAI
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Avinash Ingle

@avinashingle

Customer Success Executive and Data Analyst driving retention, accurate equity records, and data-driven operational improvements.

India
Message

What I'm looking for

I am seeking a mid-level role combining customer success and data analysis where I can reduce churn, improve onboarding accuracy, drive renewals, and collaborate cross-functionally for measurable business impact.

I am a Customer Success Executive and Data Analyst with hands-on experience driving onboarding, retention, and operational accuracy for enterprise clients. I combine customer-facing relationship management with technical data work to ensure reliable outcomes.

At Qapita I streamlined data processing for client equity records, eliminated manual errors, and ensured 100% accurate CapTable and ESOP entries, improving onboarding efficiency and client trust. I also led reconciliation and critical vesting cycle management that earned team recognition from the CEO.

Previously at Skyhigh Security I managed enterprise onboarding and deployments for 10+ large accounts, conducted executive business reviews with CISOs, improved executive engagement by 40%, and helped maintain a 95%+ renewal rate. I identified expansion opportunities that increased upsell revenue by 20%.

I have an MBA with a Finance & Business Analytics focus and technical certifications in data analytics and Power BI. I seek roles where I can combine customer success strategy with data analysis to reduce churn and scale operational excellence.

Experience

Work history, roles, and key accomplishments

SS

Customer Success Associate

Skyhigh Security

May 2022 - Aug 2024 (2 years 3 months)

Managed enterprise onboarding and deployment for 10+ large accounts, achieved 100% on-time implementations and 95%+ renewal rate while increasing upsell revenue by 20% and improving executive engagement scores by 40%.

Education

Degrees, certifications, and relevant coursework

IP

Indira Institute of Management, Pune

Master of Business Administration, Finance and Business Analytics

2020 - 2022

Grade: 8.48 CGPA

Completed a Master of Business Administration with a specialization in Finance and Business Analytics, achieving a CGPA of 8.48.

NN

National Power Training Institute, Nagpur

Bachelor of Engineering, Power Engineering

Grade: 7.10 CGPA

Completed a Bachelor of Engineering with a specialization in Power Engineering, achieving a CGPA of 7.10.

Tech stack

Software and tools used professionally

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