AIAvinash Ingle
@avinashingle
Customer Success Executive and Data Analyst driving retention, accurate equity records, and data-driven operational improvements.
IndiaWhat I'm looking for
I am a Customer Success Executive and Data Analyst with hands-on experience driving onboarding, retention, and operational accuracy for enterprise clients. I combine customer-facing relationship management with technical data work to ensure reliable outcomes.
At Qapita I streamlined data processing for client equity records, eliminated manual errors, and ensured 100% accurate CapTable and ESOP entries, improving onboarding efficiency and client trust. I also led reconciliation and critical vesting cycle management that earned team recognition from the CEO.
Previously at Skyhigh Security I managed enterprise onboarding and deployments for 10+ large accounts, conducted executive business reviews with CISOs, improved executive engagement by 40%, and helped maintain a 95%+ renewal rate. I identified expansion opportunities that increased upsell revenue by 20%.
I have an MBA with a Finance & Business Analytics focus and technical certifications in data analytics and Power BI. I seek roles where I can combine customer success strategy with data analysis to reduce churn and scale operational excellence.
Experience
Work history, roles, and key accomplishments
Executive Customer Success
Qapita
Sep 2024 - Present (1 year 1 month)
Streamlined data processing and onboarding for client equity records, ensuring 100% accurate cap table and ESOP entries and improving operational efficiency and client trust.
Customer Success Associate
Skyhigh Security
May 2022 - Aug 2024 (2 years 3 months)
Managed enterprise onboarding and deployment for 10+ large accounts, achieved 100% on-time implementations and 95%+ renewal rate while increasing upsell revenue by 20% and improving executive engagement scores by 40%.
Education
Degrees, certifications, and relevant coursework
Indira Institute of Management, Pune
Master of Business Administration, Finance and Business Analytics
2020 - 2022
Grade: 8.48 CGPA
Completed a Master of Business Administration with a specialization in Finance and Business Analytics, achieving a CGPA of 8.48.
National Power Training Institute, Nagpur
Bachelor of Engineering, Power Engineering
Grade: 7.10 CGPA
Completed a Bachelor of Engineering with a specialization in Power Engineering, achieving a CGPA of 7.10.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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