Austin Sulehria

Oversee coding and compliance quality in Elation EMR, resolving POS/CPT issues and using analytics to support defensible claims. Partner with stakeholders on performance, compliance, and continuous improvement in a remote telehealth operation.

Direct healthcare operations and technology engagements, leading cross-functional teams, client strategy, workflow transformation, and change. Lead client relationships, escalations, and implementation readiness, converting operational analysis into action plans.

Managed Aetna HCC quality at 98-99% accuracy, cutting returns 30% and payer variances 25%, and coordinated 50+ reviews. Supported budget/accounting and revenue-cycle performance through Microsoft Dynamics and Oracle ERP.

Led revenue-cycle operations and up to 10 staff across CPT/HCPCS/E&M, reducing denials 25% while managing workload and coaching. Used Oracle ERP budget/accounting practices and KPIs to align resources, quality, and revenue-cycle results with business objectives.

Reduced billing errors 30% and led EHR/PM/telehealth onboarding, supporting Microsoft Dynamics and Oracle ERP financial workflows. Managed cross-functional operations and client-service teams to resolve escalations, implement change, and improve performance.

Improved multi-specialty compliance 20% through performance oversight and process improvement with scalable corrective actions. Managed productivity, quality, and operational KPIs to drive accountability and continuous improvement.

Led hospital revenue-integrity operations, cutting denials 25% and process defects 30% through root-cause analysis and education. Provided SME support on reimbursement, payment policy, and client issue resolution, and supported onboarding and operational improvement.

Implemented revenue-cycle workflow improvements that increased clean-claim reimbursement 25% and reduced denials 15%. Applied Medicare, Medicaid, and managed-care requirements to support compliant coding, clean claims, and financial performance.

Lean Six Sigma Black Belt (LSSBB) certification from the Management and Strategy Institute.

Professional Scrum Product Owner I (PSPO I) certification from Scrum.org.

Certified Professional Medical Auditor (CPMA) certification from AAPC.

Earned a Bachelor of Science in Health and Human Services from Metropolitan State University in Denver, CO.

Project Management Qualified (PMQ) certification from the Management and Strategy Institute.

Certified Professional Coder (CPC) certification from AAPC.