Open to opportunities

Austin Crane

@austincrane

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Experienced Project/Product Manager driving digital transformation initiatives.

Taiwan

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can lead impactful projects and contribute to a dynamic team.

I am a UCLA Anderson MBA graduate and a former Deloitte Manager with over 7 years of experience in Project and Product Management. My career has been dedicated to leading digital transformation initiatives across the full project lifecycle, from strategy and architecture through implementation and continuous improvement. I thrive in dynamic environments where I can leverage my expertise to drive impactful change.

Experience

Work history, roles, and key accomplishments

Manager

Deloitte Consulting LLP

Sep 2021 - Present (3 years 10 months)

Transformed DMV's paper-based licensing process into a paperless digital system, directing implementation of all customer portal features and technical architecture. Promoted to Product Manager, managing an 8-developer team to monitor, maintain, fix defects, and implement enhancements across the entire system, serving over 350,000 CA residents.

Salesforce Salesforce Omnistudio Octane MuleSoft Red Hat Decision Manager Project Management Product Management

AppleCare Business Process Re-Engineering Project Manager Intern

Apple Inc.

Jun 2020 - Present (5 years 1 month)

Implemented an emergency governance process to administer changes to repair clocks during the COVID-19 pandemic, including processes for regulatory compliance and oversight. Spearheaded a global shipping label standardization process across all AppleCare regions and distribution centers to reduce scanning errors and improve supply chain efficiency.

Project Management Regulatory Compliance Supply Chain Governance Standardization

Senior Consultant

Deloitte Consulting LLP

Jul 2015 - Present (10 years)

Implemented 11 different projects as lead project manager, all completed with a 100% success rate in exceeding/meeting contract requirements related to hours, cost, and defects. Translated customer needs into system requirements and design, managing development teams to develop new product features and enhance existing functionality for a system used by 3.5K workers.

Project Management Product Development Fraud Detection Cloud Modernization

Education

Degrees, certifications, and relevant coursework

National Taiwan Normal University

Certificate, Mandarin Language

Participated in a Mandarin Language Program to enhance language proficiency. Focused on developing comprehensive communication skills in Mandarin.

UCLA Anderson School of Management

M.B.A., Business Administration

Completed a full-time Master of Business Administration program. Gained expertise in various business disciplines, preparing for leadership roles.

Purdue University

B.S., Economics

Grade: 3.66 GPA

Earned a Bachelor of Science in Economics with a minor in Organizational Leadership and Supervision. Achieved a strong academic record with a 3.66 GPA.