Aude Arab
@audearab
Dedicated customer advisor with experience in diverse service environments.
What I'm looking for
My name is Aude Arab, and I am a dedicated customer advisor with a strong background in providing exceptional service across various industries. With experience in content moderation and customer service, I have honed my skills in communication and problem-solving, ensuring that customer needs are met efficiently and effectively.
Throughout my career, I have worked in diverse environments, from music festivals to concierge services in the diving industry. My role as a content moderator involved ensuring that user-generated content adhered to platform policies, showcasing my attention to detail and commitment to maintaining quality standards. I am fluent in French and English, with intermediate Spanish skills, allowing me to connect with a broad range of customers and service providers.
Experience
Work history, roles, and key accomplishments
Content Moderator
Conectys
Jan 2021 - Jan 2022 (11 months)
Volunteered as a content moderator for the Workaway exchange program, ensuring that user-generated content adhered to platform policies.
Customer Advisor / Concierge
Orca Dive
Jan 2020 - Jan 2021 (1 year)
Managed the concierge service phone line, handling customer requests and providing assistance in a busy dive center environment.
Customer Advisor
Téléperformance/Webhelp/Sitel
Jan 2014 - Jan 2015 (1 year)
Provided customer service in French and English via phone, email, and chat, connecting customers with service providers.
Education
Degrees, certifications, and relevant coursework
Orca Dive
Open Water, Diving
2021 - 2021
Completed Open Water training, gaining foundational skills in scuba diving and underwater exploration.
Orca Dive
Advanced Open Water, Diving
2019 - 2020
Completed Advanced Open Water training, enhancing diving skills and safety awareness in various underwater environments.
LP Les grippeaux
Bachelor's degree, Commerce
2013 - 2015
Bachelor’s degree in commerce, focusing on customer service and communication skills. Developed abilities to connect with customers and provide effective solutions.
Availability
Location
Authorized to work in
Job categories
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