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@attessabergania
Results-driven commercial head with expertise in billing and procurement.
I am a dedicated professional with over 10 years of experience in commercial leadership and billing analysis. My journey began at Primewater Infrastructure Corporation, where I honed my skills in managing customer relations, overseeing billing processes, and ensuring operational efficiency. I take pride in my ability to communicate effectively with clients, addressing their inquiries and resolving issues promptly, which has significantly contributed to customer satisfaction and retention.
Throughout my career, I have demonstrated exemplary leadership by promoting a safe working environment and implementing regulatory standards. My analytical skills have allowed me to identify opportunities for improvement in billing procedures, resulting in enhanced efficiency and accuracy. I am passionate about fostering team collaboration and have consistently achieved service time and quality targets, all while maintaining a strong work ethic and commitment to company growth.
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Work history, roles, and key accomplishments
Primewater Infrastructure Corporation
Promoted exemplary leadership by communicating company's goals and strategic vision. Addressed customer inquiries and complaints through face-to-face interactions, emails, and the Primewater App chat, delivering effective communication and step-by-step solutions to resolve issues efficiently.
Primewater Infrastructure Corporation
Monitored past due accounts and pursued collections on outstanding invoices. Analyzed billing procedures to evaluate backlogs and identify opportunities for improved efficiency.
Meycauayan Water District
Provided high level of administrative support, including copying, faxing and document distribution. Supported staff with clerical tasks for well-maintained office administration.
Primewater Infrastructure Corporation
Sourced and assessed possible suppliers, identifying cost-reduction solutions to maximize profitability. Evaluated potential suppliers based on their ability to meet delivery deadlines, product quality standards, and pricing competitiveness.
Degrees, certifications, and relevant coursework
Bachelor of Secondary Education, Filipino
Completed a Bachelor of Secondary Education with a major in Filipino. Gained foundational knowledge and skills in educational methodologies and subject-specific content.
Secondary Education, General Studies
Completed secondary education, building a strong academic foundation. Developed essential learning skills and prepared for higher education.
Primary Education, General Studies
Completed primary education, acquiring fundamental knowledge and skills. Developed basic literacy and numeracy, and fostered early learning habits.
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