Athira GP
@athiragp
Cloud Engineer at BeSA supporting cloud and AI labs; deployed a serverless quiz platform on AWS.
IndiaWhat I'm looking for
At BeSA, I provide real-time technical support for cloud and AI hands-on labs, resolving AWS service errors and environment issues. I also document and triage issues for the community.
For the BeSA Quiz Platform, I architected and deployed a serverless web application on AWS. It supports weekly student assessments with real-time scoring and a leaderboard.
As a freelance Cloud Engineer, I built and deployed a static website for a UK-based client and hosted it on S3 with CloudFront. For an India-based client, I automated CCTV file synchronization monitoring and configured alerts for missing files.
My AWS re/Start training included monitoring workloads and investigating issues across AWS services. I also built AI support agents using Amazon Bedrock AgentCore, MCP, and Strands Agents.
Experience
Work history, roles, and key accomplishments
Technical Support Volunteer
BeSA
Feb 2026 - Present (8 months)
Delivered real-time technical support via Discord to 1,000+ global participants across weekly cloud and AI hands-on labs, resolving AWS service errors, environment issues, and browser misconfigurations. Provided support across an 8,000+ member community, building documentation and triaging issues.
Cloud Engineer
Freelance
Mar 2024 - Present (2 years 7 months)
Built and deployed a static website for a UK-based client's global academy program, hosted on Amazon S3 with CloudFront as CDN. Automated CCTV file synchronization monitoring using AWS Lambda and S3, reducing manual verification effort by 80%.
Monitored AWS-hosted workloads using CloudWatch Metrics, Logs, and Alarms, detecting anomalies and service disruptions. Investigated and resolved issues across EC2, Lambda, S3, IAM, RDS, and VPC, performing root cause analysis through log and metric correlation.
Authored 1,500+ detailed technical solutions with 95%+ accuracy using structured troubleshooting methodologies. Maintained rigorous knowledge-base articles and documentation transferable to support runbooks.
Teaching Faculty - Networking & Systems
IETE
Jul 2009 - Mar 2013 (3 years 8 months)
Taught TCP/IP, DNS, routing, and system log analysis. Conducted hands-on labs in fault isolation and operational stability.
Education
Degrees, certifications, and relevant coursework
Cochin University of Science and Technology
Bachelor of Technology, Electrical Engineering
2005 - 2009
Bachelor of Technology in Electrical Engineering from Cochin University of Science and Technology, completed from 2005 to 2009.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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