At Cognizant, I assisted customers with creating and managing Google Cloud accounts, setting up payment profiles, and launching website-specific advertising campaigns. I also implemented and troubleshot conversion tracking and analyzed Google Ads data to provide actionable insights.
At Capgemini and HCL, I provided IT support across hardware, software, and network issues. My work included supporting Windows 10 and 11, handling user access and password resets, and troubleshooting systems remotely.
I also worked with LAN, WAN, and VPN infrastructure, managed network printers, and used ServiceNow for ticketing. My technical skills include Windows and Linux, Python and Bash scripting, Docker, and basic Azure cloud computing.
