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Asmaa Bajjouk

@asmaabajjouk

Je pilote commandes, contrats et dossiers clients pour fluidifier les opérations commerciales.

France
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Experienced administrative and commercial professional with over 15 years of experience in customer service, communication, organization and administrative support. Detail-oriented, reliable and comfortable working independently while following procedures and guidelines. Strong ability to analyze information, handle sensitive situations and communicate professionally. Native French speaker with english language skills and motivated to develop expertise in content moderation, Trust & Safety and AI content evaluation. Seeking a fully remote position where I can use my professional experience and attention to detail.

Experience

Work history, roles, and key accomplishments

TR
Current

Assistante commerciale / Chargée de projet

TREDI

Mar 2021 - Present (5 years 5 months)

Traitement commande, gestion CAP, contrat et devis, suivi dossier clientèle.

EDF logoED

Assistante administrative

EDF

Feb 2020 - Dec 2020 (10 months)

Qualification et mise à jour base de données, contact clientèle.

ME

Assistante logistique

MEA

Aug 2019 - Aug 2019 (0 months)

Gestion commande, optimisation stock, gestion base de données, inventaire.

MM

Adjointe administrative

MAIRIE Mulhouse

May 2018 - Jul 2018 (2 months)

Gestion d'agenda, suivi et déclaration maladie, gestion courrier, mise à jour habilitations agents, saisie déclaration avis de construction.

SO

Opératrice de saisie

SOMCO

Jan 2018 - Mar 2018 (2 months)

Saisie, classement, relance locataires.

FH

Assistante ADV

FOURNITURES HOSPITALIERES

Dec 2017 - Dec 2017 (0 months)

Enregistrement commande, facturation, suivi dossier clients.

KI

Assistante commerciale/ADV

KIMOCE

Mar 2017 - Jul 2017 (4 months)

Enregistrement commande, facturation, gestion planning commerciaux, gestion contrat de maintenance, organisation déplacement, note de frais.

FA

Assistante SAV/ADV

FAMECA

May 2015 - May 2016 (1 year)

Suivi dossier SAV, gestion devis, contact clients.

SYSTEME U logoSU

Chargée de distribution

SYSTEME U

Jun 2014 - Feb 2015 (8 months)

Gestion devis, suivi planning intervention techniciens, suivi chantiers.

SATURN logoSA

Assistante de gestion

SATURN

Jan 2008 - Dec 2013 (5 years 11 months)

Contrôle facture, suivi compte fournisseurs, gestion litige transport, élaboration dossier de financement, encaissement.

Education

Degrees, certifications, and relevant coursework

IM

IRFA Est Mulhouse

BTS Assistant Manager, Business Administration

2008 - 2010

Pursued a BTS in Assistant Management through an apprenticeship program.

Université de Haute-Alsace logoUH

Université de Haute-Alsace

Licence AES, Economic and Social Administration

2005 - 2006

Completed a degree in Economic and Social Administration (AES).

LS

Lycée Albert Schweitzer

Baccalauréat STT, Management Science and Technology

2003 - 2005

Earned a Baccalauréat in Science and Technology of Management (STT).

LR

Lycée Franklin Roosevelt

BEP Métiers du Secrétariat, Secretarial Studies

2001 - 2003

Obtained a vocational diploma in secretarial professions.

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