As an Independent Consultant / Freelancer, I work with startups and businesses on business analysis, digital strategy, UX, process improvement, and technology-enabled transformation. I use structured research and AI tools to turn business, customer, and operational needs into practical recommendations and digital experience improvements.
At iCreative Technologies, I led business analysis for ecommerce transformation and migration initiatives, managed enterprise client accounts, and translated client challenges into requirements and implementation plans. I also conducted UX and customer-journey assessments, supporting improvements across products and processes.
