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Ashunti Fobb

@ashuntifobb

Customer-focused operations and support professional with proven leadership and problem-solving.

United States
Message

What I'm looking for

I seek a customer-focused role combining hands-on operations or support with opportunities to lead, train colleagues, and improve processes in a collaborative, reliable environment.

I am a customer-focused professional with over five years of combined experience in customer service, retail, and operations, consistently exceeding performance goals through strong communication, reliability, and adaptability. I have provided high-volume multi-channel support, operated production equipment, and mentored teammates, demonstrating leadership and a track record of measurable contributions.

My strengths include conflict resolution, training, CRM proficiency (Zendesk, Freshdesk), and efficient remote collaboration using Slack, Zoom, and Google Meet; I pair technical tools with a service-oriented mindset to drive team success and operational continuity.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

Continental Local High School

High School Diploma, General High School Education

High school diploma completed in April 2024 with coursework and activities supporting customer service and retail roles.

Tech stack

Software and tools used professionally

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