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Ashli Woodfolk

@ashliwoodfolk

Project coordination professional at Marin County Community Development Agency who rebuilt the Board submission process for affordable housing projects.

United States

Message

At Marin County Community Development Agency, I tracked funds and coordinated grant activities for HUD-funded affordable housing projects. I also managed the Board project packet process, working with County Counsel, Finance, the Agency Director, the County Executive Office, and the Board of Supervisors.

I rebuilt the Board submission process with clearer structure and timelines, helping the team submit on time after a pattern of running late. As a super user for the county's new agenda management system, I tested it before launch, shared feedback that led to system changes, and trained staff across the agency.

At Alameda County Social Service Agency, I progressed from front desk work into fraud and case inquiries, then appeals and compliance. I processed appeals requests, assigned cases to compliance workers, and supported department compliance.

I also supported the Season of Sharing fund at Alameda County Social Service Agency's Public Affairs division, helping build workflows for a small team serving people seeking housing-related crisis assistance. My work included liaising with community organizations and eligibility staff, managing the hotline, prescreening applicants, and scheduling appointments.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Associate

Current

Action Property Management

Apr 2022 - Present (4 years 6 months)

Serve as the first point of contact for residents, visitors, and vendors, handling day-to-day office operations, phone and email inquiries, and administrative support.

Customer Service Administrative Support Communication Skills Microsoft Office Google Workspace

Community Development Technician II

Marin County Community Development Agency

Feb 2024 - Jul 2026 (2 years 5 months)

Tracked project funds and expenditures for HUD-funded capital improvement projects and coordinated grant activities. Managed the Board project packet process and rebuilt the submission process to improve timeliness.

Project Coordination Grant Management HUD Compliance Board Packages Training Documentation SharePoint Granicus Drupal Microsoft Office Google Workspace Docusign Adobe Acrobat Canva

Payroll Clerk / Staff Accountant

St. Mary's College of California

Oct 2023 - Feb 2024 (4 months)

Processed payroll and employee contracts and reconciled financial documentation under tight deadlines, verifying accuracy before submission. Supported staff with payroll-related inquiries.

Payroll Processing Financial Reconciliations Attention To Detail Microsoft Office Ellucian Colleague

Specialist Clerk I

Alameda County Social Service Agency

Apr 2010 - Oct 2021 (11 years 6 months)

Began in a front desk role handling high-volume inquiries, then progressed into fraud and case inquiry work, taking fraud reports and routing them to investigators. Later processed appeals requests and supported compliance for the department.

Fraud Reporting Case Management Appeals Processing Compliance Customer Service Microsoft Office Google Workspace

Clerk II

Alameda County Social Service Agency

Jul 2007 - Apr 2010 (2 years 9 months)

Supported the Public Affairs Director in managing the Season of Sharing fund, a housing-related crisis assistance program. Assisted with administering the fund, served as a liaison, managed the hotline, prescreened applicants, and scheduled appointments.

Program Administration Customer Service Communication Skills Microsoft Office Google Workspace