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Ashley User

@ashleyuser28

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Product manager at CVS Health who modernized specialty pharmacy workflows and delivered HIPAA-compliant features.

United States

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What I'm looking for

I’m pursuing a transition to stable corporate product roles, leveraging my expanded skill set.

At CVS Health, I owned the product backlog for multi-million-dollar modernization programs, defining requirements and prioritizing features for specialty pharmacy workflows. I partnered with engineering, compliance, and UX to deliver HIPAA-compliant, user-centered solutions.

I led Agile teams of 10+ engineers and designers, facilitated delivery ceremonies, and achieved 90%+ sprint completion rates. I also used SQL, Power BI, and feedback data to assess feature adoption and refine roadmap priorities.

At Smilestack LLC, I developed a client management platform that increased client capacity by 100%. I also used AI engineering to build an average of two automations and software products per month.

Earlier, at J.P. Morgan Chase&Co, I developed React and Java features that reduced manual processing for 20k+ FX transactions daily. I’m pursuing a transition to stable corporate product roles, backed by my PMP certification and software engineering experience.

Experience

Work history, roles, and key accomplishments

Current

Software Engineer

Current

Smilestack LLC

Nov 2023 - Present (3 years)

Founded and self-funded AshhausHomes, sustaining operations for 3 years solely through sales without external capital. Developed a client management platform streamlining real estate agent workflows, increasing productivity and client capacity by 100%.

AI Engineering Product Management Roadmapping User Feedback Business Impact Analysis (BIA)Agile Jira Figma Miro SQL Power BI Python React NodeJS TypeScript Java Git

Technical Product Manager

CVS Health

Jun 2022 - Nov 2023 (1 year 5 months)

Owned product backlog for multi-million dollar modernization programs, defining requirements and prioritizing features to improve digital workflows in specialty pharmacy. Led cross-functional Agile teams of 10+ engineers and designers, achieving 90%+ sprint completion rates.

Product Management Agile Jira SQL Power BI Stakeholder Management Requirements Gathering User Stories Acceptance Criteria HIPAA Roadmapping Data Analysis

Software Engineer

J.P. Morgan Chase & Co

Jun 2017 - Jun 2022 (5 years)

Developed enterprise-grade UI components using JavaScript, React, HTML, and CSS, following component-based patterns. Built data-driven features in React, Java, and SQL that reduced manual processing for 20k+ FX transactions daily.

JavaScript React HTML CSS Java SQL Unit Testing Code Review Agile Scrum

Full Stack Engineer

Trade Compliance Team

Jun 2017 - Mar 2020 (2 years 9 months)

Productionized a feature to visualize Bloomberg daily news feeds using Java, JavaScript, and Oracle SQL. Acted as Scrum Master, configuring Jira and facilitating ceremonies across the team.

Java JavaScript Oracle SQL Scrum Master Jira Agile