Kemoy Miller

Provided troubleshooting and technical support via chat, processed customer requests, and delivered excellent customer service. Engaged in soft sales and educated customers on products.

Handled office administration, scheduled client meetings, prepared court documents, and maintained client files. Provided updates to clients regarding their cases.

Managed filing duties in the Pension department, ensuring accurate and organized documentation.

Managed inbound and outbound calls, served as secretary to the Board of Directors, and coordinated church events. Assisted with planning local and international conferences and taught Sunday School for young adults.

Performed data entry using QuickBooks, maintained inventory, and provided customer service at the front desk.

Provided technical support to agents, attended meetings with program managers, and facilitated training for new hires.

Oversaw office management and supervised staff, monitored communications, and ensured efficient office operations.

Managed petty cash, conducted payroll, and oversaw banking activities. Handled client account charges and generated monthly reports.

Pursued a diploma in Financial & Management Accounting, focusing on the principles and practices of accounting, financial management, and related fields.

Completed Level 1 & 2 in Accounting, gaining foundational knowledge and skills in accounting principles and practices.

Studied various subjects including English Language, Spanish, Social Studies, and Principles of Accounts, laying the groundwork for further education.