Open to opportunities

Ashley Maximo

@ashleymaximo

Administrative and customer support assistant studying Human Resources, skilled in remote operations and client relations.

Mexico

Message

What I'm looking for

I seek a remote role in HR, customer service, or admin support where I can apply organization, communication, and scheduling skills while growing in Human Resources.

I am an Administrative and Customer Support Assistant with hands-on experience in reception, scheduling, cash handling, and customer conflict resolution across hospitality and wellness settings. I currently study Human Resources and focus on clear communication, organization, and dependable support for teams.

In prior roles I managed appointment systems (Fresha, Nextar, Booksy), handled payments, maintained document control, and supported day-to-day operations while prioritizing excellent client experiences. I am detail-oriented, quick to learn new tools, and comfortable multitasking under operational demands.

I seek remote opportunities where I can contribute administrative and HR-related support, continue developing professionally in Human Resources, and help teams improve organization and client satisfaction.

Experience

Work history, roles, and key accomplishments

Receptionist

PymesPartner

Oct 2024 - Jul 2025 (9 months)

Managed front-desk operations including appointment scheduling across channels, cash and card transaction registration, inventory and supplier intake, and customer conflict resolution to maintain service quality and operational efficiency.

Customer Service Appointments Cash Handling Excel Word Inventory Management Conflict Resolution

Waitress

Campanella Cremerie

Feb 2022 - Nov 2022 (9 months)

Provided customer service, prepared orders and handled food/beverage service, managed cash register operations and electronic payments, and maintained workplace cleanliness and order.

Customer Service Cash Handling Excel Word Multitasking

Receptionist

I Love Me Tulum Spa

Mar 2021 - Oct 2021 (7 months)

Handled customer check-ins and registrations, scheduled appointments via in-person and WhatsApp, managed document control and transactions, and maintained front-desk organization.

Customer Service Appointment Management Document Control Cash Handling Excel Word Front Desk Operations