Ashley Maua

I’m an operations professional with a B.Sc. in Business Innovation and Technology Management, focused on high-agency support and organizational excellence. I bring a proactive “figure it out” mindset to fast-paced remote environments, keeping administrative details from slowing business growth.

In my trade sales role at Gilanis Distributors Ltd, I managed day-to-day operations for high-volume retail accounts as the primary point of contact for delays and inventory issues. I redesigned follow-up systems to track unresolved operational bottlenecks, onboarded retail partners on ordering procedures to reduce recurring errors, and prepared structured reports to strengthen operational accountability and cross-functional communication.

Previously, as a Trade Marketing Executive at Kenafric Industries Ltd, I supported sales leadership by tracking performance metrics and spotting operational gaps affecting customer experience. I coordinated marketing, sales, and distribution workflows for smooth campaign execution, built tracking systems for operational issues, and leveraged field feedback to improve processes and communication efficiency—supported by my AI fluency using tools like ChatGPT and Claude, plus Google Workspace, MS Excel, CRM, and project management.